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Btel Support

  • Billing Questions
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Billing Questions

  • Billing Questions
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CommandIQ

  • How to Change Your Network Name and Password using the CommandIQ App
  • Learn About Connected Devices in Your Network using the CommandIQ App
  • Setting up Basic Parental Controls in the CommandIQ App
  • Quick Start Guide: Setting up your WiFi and CommandIQ App
  • Learn about the Settings Menu in the CommandIQ App
  • An Introduction to the Main Dashboard of the CommandIQ App
  • An Introduction to the Main Menu in Your CommandIQ App
  • Setting up a Guest Network in the CommandIQ App
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Email Settings

  • Email Server Settings
  • Email set-up for Android devices
  • Email Spoofing Explained
  • POP vs. IMAP
  • Set Up IMAP - IPhone™, IPad™, IPod®
  • Set Up IMAP - Outlook® 2010
  • Set Up POP - iPhone™, iPad™, iPod®
  • Set Up POP - Outlook® 2010
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Modem/Router WiFi Controls & Settings

  • Calix GigaCenter
  • Comtrend 3112
  • Comtrend 3120
  • Comtrend 5319
  • Comtrend 5381
  • Motorola 6580
  • Comtrend 5374
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TV Remote Control Setup

  • TV Remote Control Setup
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Understanding your Internet

  • What is Fiber to the Premise (FTTP)
  • Understanding Internet connection speeds
  • What factors affect connection speeds?
  • Wi-Fi boosters, repeaters, extenders & Mesh Wi-Fi: What’s the difference?
  • Modem? Router? Gateway? Making sense of your home networking equipment
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Contact Us

Physical address:
314 W. Texas St.
Brazoria, TX 77422

Office hours:
8:00am – 5:00pm
Monday – Friday

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